Shipping Policy

1. Order Information Requirements

At the time of placing an order, and before goods can be dispatched, the buyer must provide:

  • (A) Full contact details, including:

    • Email address

    • Delivery address

    • Landline and mobile telephone numbers

Note: Goods will not be dispatched until full cleared payment has been received.

2. Delivery Timeline

Goods will normally be delivered within the following timeframe upon acceptance of order:

  • Worldwide delivery: Within 5-10 working days

3. Delivery Commitment

EWholesaleDeals.com will make best efforts to adhere to agreed delivery dates. However:

  • Time is not of the essence for delivery under these terms.

  • If we cannot meet an agreed delivery date, we will notify the buyer to arrange a new date.

  • EWholesaleDeals.com shall not be liable for any losses, costs, damages, or expenses incurred by the buyer or any third party arising directly or indirectly from failure to meet any delivery date.

4. Delivery Arrangements & Buyer Responsibilities

  • EWholesaleDeals.com will organise delivery to the address provided by the buyer during ordering.

  • The buyer is responsible for making arrangements to receive delivery whenever it is made, including:

    • Being present to accept delivery

    • Covering all redelivery and associated costs if delivery is not successful on the first attempt.

International Deliveries:
Buyers are responsible for understanding any local laws or regulations regarding importation of goods. It is the receiver’s responsibility to confirm and pay any additional charges outside of regular postage, including but not limited to:

  • Customs fees

  • Import taxes

  • Docking fees

  • Any other related costs

5. Risk and Title

  • Risk: Passes to the buyer upon delivery, or upon attempted delivery if the buyer fails to take delivery.

  • Title: Passes to the buyer only upon full cleared payment of the purchase price.

6. BFPO Addresses

We cannot ship to BFPO addresses. If an order is placed with a BFPO address, we will contact you to request a full UK residential or business address. If you cannot provide an alternative, the order will be cancelled.

7. Delivery & Handling Details

  • Courier Partner: Our nominated courier for all dispatches is DHL (www.dhl.com).

  • Shipping Locations: We ship to any destination worldwide.

  • Warehouse Location: All orders are shipped from our company-owned warehouse in India.

  • Shipping Costs: We offer FREE shipping worldwide to ensure transparent pricing with no hidden costs.

  • Dispatch Time: Orders are shipped within 3-5 working days of receiving payment.

8. Dispatch Notifications & Tracking

  • Customers will be notified of the dispatch date at least 48 hours in advance.

  • Upon dispatch, you will receive your tracking number(s) via your registered email to track your order status until safe delivery.

9. Bulk Orders & FOB Pricing

For bulk orders exceeding 500 pieces, we offer:

  • Discounted FOB prices

  • If you prefer to use your own nominated forwarding agent, please provide their full contact information. We will arrange to hand over your order to them after receipt of payment.

For any further questions regarding delivery or shipping arrangements, please contact us at:

📧 support@EWholesaleDeals.com

Order Tracking, Shipping, and Delivery

Tracking Your Orders

You can easily track your orders on EWholesaleDeals.com by visiting the “Track Orders” section in your account.

What is EWholesaleDeals.com’s Shipping Policy?

We strive to deliver products purchased from EWholesaleDeals.com in excellent condition and as quickly as possible. All orders come with FREE shipping worldwide.

  • If an order is cancelled, lost, or undelivered to your preferred location, we will refund the complete order amount.

  • If you cancel part of your order, shipping charges will not be refunded.

  • If you return an order delivered to you, original shipping charges will not be refunded. However, if you self-ship your returns, you will be reimbursed based on EWholesaleDeals.com’s Returns Policy.

Note: Order value is calculated after applying discounts.

What are the Shipping Charges on EWholesaleDeals.com Products?

EWholesaleDeals.com offers worldwide shipping via DHL, our trusted logistics partner, on all products.

Note: Order value including shipping is calculated after applying discounts.

How Do I Check the Status of My Order?

You can check your order status anytime by:

  1. Logging in to your EWholesaleDeals.com account.

  2. Visiting the “My Orders” section to view:

    • Order status

    • Courier tracking number

You can use the tracking number to track your order on the courier partner’s website. Please note that it may take up to 24 hours for the status to reflect on the courier partner’s site.

How Can I Check If EWholesaleDeals.com Delivers to My Zip Code?

You can check delivery availability by:

  1. Using the courier serviceability tool on all product detail pages.

  2. Entering your Zip code and choosing your mode of payment to get delivery information.

Note: Zip codes serviced by DHL are frequently updated. If we do not deliver to your Zip code today, please check again later.

How Long Does It Take for an Order to Be Delivered?

Most orders are delivered within 7–10 working days from the order date.
To find the exact delivery time for your Zip code, use the courier serviceability tool on the product detail page.

How Are Orders Delivered?

All orders placed on EWholesaleDeals.com are dispatched through our logistics partner DHL for safe and timely delivery.

Does EWholesaleDeals.com Deliver Worldwide?

Yes, we deliver orders worldwide, subject to country norms and policies.

Please write to us with:

  • Your delivery address

  • The products you wish to order

We will respond with the applicable shipping costs and timelines.

Standard Delivery Details

  1. Delivery Time: Typically within 7–10 business days.
    (Check product details page for Zip code-specific delivery times.)

  2. Availability: All serviceable locations.

  3. Charges: Based on our corporate discounted package with DHL.

Customs Duties and Taxes

EWholesaleDeals.com is not liable for any customs duties or taxes charged at the destination country. Customers are solely responsible for:

  • Paying customs duties

  • Paying import taxes

  • Complying with their country’s import norms and regulations